These terms and conditions (the “Terms and Conditions”) govern the use of www.peaceoutapparel.ca. This Site is owned and operated by PeaceOUT Apparel. This Site is an e-commerce website.

By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times

Intellectual Property

All content published and made available on our Site is the property of PeaceOUT Apparel and the Site's creators.

This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.

Age Restrictions

The minimum age to use our Site is 16 years old. By using this Site, users agree that they are over 16 years old.
We do not assume any legal responsibility for false statements about age.

Acceptable Use

As a user of our Site, you agree to use our Site legally, not to use our Site for illegal purposes, and not to: Violate the intellectual property rights of the Site owners or any third party to the Site.

If we believe you are using our Site illegally or in a manner that violates these Terms and Conditions, we reserve the right to limit, suspend or terminate your access to our Site. We also reserve the right to take any legal steps necessary to prevent you from accessing our Site.

Sale of Goods and Services

These Terms and Conditions govern the sale of goods and services available on our Site.

The following goods are available on our Site:

Promotional Merchandise Customized Products Blank Products Print Products

The following services are available on our Site:

Printing The services will be paid for in full when the services are ordered.

These Terms and Conditions apply to all the goods and services that are displayed on our Site at the time you access it. This includes all products listed as being out of stock. All information, descriptions, or images that we provide about our goods and services are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all goods and services we provide. You agree to purchase goods and services from our Site at your own risk. We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.

Third Party Goods and Services

Our Site may offer goods and services from third parties. We cannot guarantee the quality or accuracy of goods and services made available by third parties on our Site.

Payments

We accept the following payment methods on our Site:

PayPal

When you provide us with your payment information, you authorize our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorize us to charge the amount due to this payment instrument.

If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.

Shipping and Delivery

When you purchase goods from our Site, the goods will be delivered through one of the following methods:

Standard Delivery 3-5 Days Provincially, 7-10 Days Nationally.

Delivery will take place as soon as reasonably possible, depending on the delivery method selected. Delivery times may vary due to un-forseen circumstances. Please note that delivery times do not include weekends and statutory holidays.

You will be required to pay delivery charges in addition to the price for the goods you purchase. You are required to provide us with a complete and accurate delivery address, including the name of the recipient. We are not liable for the delivery of your goods to the wrong address or wrong person as a result of you providing us with inaccurate or incomplete information.

Consumer Protection Law

Where the Consumer Protection Act, or any other consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation.

These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.

Limitation of Liability

PeaceOUT Apparel and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site.

Indemnity

Except where prohibited by law, by using this Site you indemnify and hold harmless PeaceOUT Apparel and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.

Applicable Law

These Terms and Conditions are governed by the laws of the Province of Ontario.

Additional Terms ARTWORK

Under these Terms and Conditions, you agree that you will NOT upload any artwork files consisting of the following material: offensive, indecent or improper material, any material that could give rise to any civil or criminal liability under applicable law; and any material that could infringe rights of privacy, publicity, copyrights or other intellectual property rights without the permission of the owner of these rights and the persons who are shown in the material if applicable. We will refuse an order, which in our opinion may be illegal in nature or an infringement on the rights of any third party. You accept full legal liability for the content of material processed and printed on your behalf and under your instructions. We reserve the right to refuse an order without disclosing a reason.

Art Resolution Requirements

All artwork, designs and images must be provided in minimum of 300 DPI and CMYK colour mode. peaceoutapparel.ca is NOT RESPONSIBLE for images printed as fuzzy, distorted or pixilated due to low resolution artwork provided by the customer, especially if it is approved by the customer already. peaceoutapparel.ca is also not responsible for any colour shift that occurs in conversions from RGB to CMYK colour modes.

Colour Accuracy

Our prepress department checks all submitted artwork files before printing, but you are still 100% responsible for the accuracy of your print-ready artwork files, and we encourage you to proofread all files carefully before submitting to peaceoutapparel.ca. peaceoutapparel.ca is not responsible for any issues as to orientation or alignment of the pages of your submitted documents. By submitting the artwork to peaceoutapparel.ca, you certify that you have the right to use the image(s) in your artwork files. DO NOT send any one-of-kind transparencies, prints or artwork. Although we take every precaution to safeguard your materials, we are NOT responsible for loss or damage of images or artwork. peaceoutapparel.ca is also not responsible for any colour shift that occurs in conversions from RGB to CMYK colour modes. For submitted artwork, please use CMYK colour codes for best printing results.

Black Ink

Full colour jobs that contain large solid areas of black ink should have the black set up as CMYK black (100, 100, 100, 100). peaceoutapparel.ca will not be liable for printing a consistent, solid and rich black if artwork is not set up to this specification (rich black should not be used for text because it may cause registration problems).;

Customer Content

All information, data, text, photographs, graphics, messages or other materials are the sole responsibility of the person from which the content originated. By uploading your text and artwork you, the customer, agree to be held entirely responsible for all the content that you send, upload, transmit, or post to peaceoutapparel.ca. Recognizing the global nature of the Internet, you agree to comply with all local rules regarding online conduct and acceptable Content. You agree not to use our Website to send, upload, post or otherwise transmit any Content that contains (i) child pornography or anything indecent, obscene, lewd, lascivious, filthy or vile; (ii) a threat to kidnap or injure a person, a threat to injure the personal property or reputation of another person, a threat to accuse any person of a crime, a threat to inform another that a person has violated any law of Canada, or a threat of blackmail; (iii) any matter advocating or urging treason, insurrection, or forcible resistance to any law of Canada; (iv) any defamatory remarks directed at any other person or company; or (v) any content that infringes the intellectual property rights or other proprietary rights of peaceoutapparel.ca or any third party.

peaceoutapparel.ca does not control the content provided by customers and does not guarantee the accuracy, integrity or quality of the Content. Under no circumstances will peaceoutapparel.ca be liable to you in any way for any content you may be exposed to that you may find offensive, indecent or objectionable.

You acknowledge that peaceoutapparel.ca does not pre-screen content, but that we have the right (but not the obligation) in our sole discretion to remove any content that violates the terms of service or may otherwise be objectionable.

You further acknowledge and agree that peaceoutapparel.ca may preserve content and may also disclose content if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to:

(a) comply with legal process; (b) enforce the terms of service; (c) respond to claims that the Content violates the rights of third-parties; or (d) protect the rights, property, or personal safety of peaceoutapparel.ca, its users and the public.

Reproductions of Currency

The law specifically restricts photographs or other printed reproductions of paper currency, checks, bonds, revenue stamps and securities of Canada and foreign governments.

Refund Policy

All sales are final. Since we customize each order according to your file and exact specifications, no refunds will be given once peaceoutapparel.ca starts working on your order. Usually, work will begin on your job as soon as we have received your files and payment. In the event that we have not started working on a specific order or it has not been sent to the press yet, we may allow a partial refund subject to the cancellation processing fee referenced in the paragraph above. However, any labor hours (proofs, graphic design, etc.) or administrative fees (credit card fees, etc.) will be subtracted from your refund. We will not accept any refund requests after 3 days from the date you placed the order.

Limit of Liability

Customers must notify peaceoutapparel.ca within 30 business days of the date of delivery or date of pick-up of any defects discovered in the printed product. 100% of the product must be returned to peaceoutapparel.ca at the customer's expense within 30 days from the date of delivery or date or pick-up. If we accept the claim as valid, peaceoutapparel.ca will reprint the order and ship it back at no cost to the customer. Charges to rush print are non-refundable. peaceoutapparel.ca assumes no liability beyond the price of your order. Errors that we are not responsible for include, but are not limited to: Any spelling, graphics, grammar, punctuation, bleed, orientation/alignment, folding mistakes that are approved by the customer. We are not responsible for damaged fonts, wrong cuts, die lines, crop marks, transparency, overprint, cracks on folds, or finished product size because these inconsistencies are inherent to the printing process.

Each order placed through peaceoutapparel.ca is a contract between the customer making the order and peaceoutapparel.ca. The fact that you have made an order on behalf of a third party does not absolve you of liability to peaceoutapparel.ca. Any decision by a third party not to accept printed items or to cancel the order with you does not affect your liability to peaceoutapparel.ca. Marketing Promotions and Discounts Please Note: All prices and specifications are subject to change without notice. No adjustments will be made after an order is placed. Check our home page for updated online prices. Special Offers are not valid for previous purchases before the promotion start date or after the promotion expiration date. Our promotions apply to printing charges only. Custom quotes, mailing postage, shipping charges and sales tax, etc. are excluded from our discounted offers. Multiple promotions and discounts cannot be combined.

TURNAROUND TIME

All turnaround times are based on business days and office hours: Monday through Friday 9am - 6pm , excluding all national and federal holidays. All jobs with standard turnaround times submitted and approved before 9am on any given working business day will begin production (day 1 of turnaround time) that day.  If the order is submitted and approved after 9am on any business day, the job will begin production (day 1 of turnaround time) the following business day. If the job is submitted and approved on a weekend, the job will begin production on the next business day.

The estimated production turnaround on this site is based on the typical number of hours or days that a print job requires to complete under normal circumstances, excluding Saturdays, Sundays and holidays. peaceoutapparel.ca is closed Saturdays, Sundays and holidays, so these days are not considered when calculating printing turnaround time. In addition, while Production Turnaround includes printing, cutting, and binding, it does not include mailing or shipping transit times.  If you are having the order shipped, you should allow additional business days for delivery based on the shipping method you select.

SHIPPING

No refund on shipping charges will be allowed on any job once it has shipped. peaceoutapparel.ca ships jobs via Canada Post. Our responsibility is limited to preparing your printing order and delivering it to Canada Post for delivery. Once a package is shipped, peaceoutapparel.ca is not responsible and will not be liable for late or damaged packages during the shipping process. Please keep in mind that shipping transit time is based on the number of business days in transit and does not include weekends, holidays, or the day the package is picked up by UPS. Arrival dates are only estimates because they can be subject to unforeseen delays in transit. peaceoutapparel.ca is not responsible for any delays in shipping and we will not upgrade the shipping method to accommodate a missed estimated ship date. Customers may feel free to upgrade the shipping method before we ship at their own expense.

If a package is not delivered due to an error made by the customer in submitting the proper shipping address, peaceoutapparel.ca will reship the package with corrected address and charge an additional non-refundable shipping/handling fee for the shipment.

PICK-UP ORDERS

Pick-up orders will be kept for 30 days from the delivery of the pick-up notification by email. If the order has not been picked up from peaceoutapparel.ca 's facility within 30 days, it will be destroyed.

PRODUCT RIGHTS

peaceoutapparel.ca reserves the right to show customers samples of any products we have printed and/or designed.

RIGHT TO REFUSE SERVICE

peaceoutapparel.ca reserves the right to cancel or otherwise refuse print jobs it deems are obscene or offensive, including but not limited to pornographic materials. peaceoutapparel.ca reserves the right to charge the customer for services rendered up to the point that the job was cancelled.

Severability

If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.

Changes

These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.

Contact Details

Please contact us if you have any questions or concerns. Our contact details are as follows:

info@peaceoutapparel.ca Aurora, ON, Canada

You can also contact us through the feedback form available on our Site.

Effective Date: 30th day of December, 2018